Shipping Policy
Thank you for shopping with Panaless! We are committed to delivering your favorite beauty products — including our eyeshadow palettes and lip products — safely and promptly to your door.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Methods & Estimated Delivery Times
We offer the following shipping options:
- Standard Shipping: 7–21 business days
Delivery times are estimates and may vary depending on your location, customs processing, and carrier delays.
Shipping Rates
Shipping rates are calculated at checkout based on your order weight, destination, and selected shipping method. We occasionally offer free shipping promotions — keep an eye on our website and social media for updates!
International Shipping
We ship worldwide! Please note that international orders may be subject to customs duties, taxes, and import fees imposed by your country. These charges are the responsibility of the customer and are not included in our product or shipping prices.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your package through the carrier's website.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at support@panaless.com. We will work with you to resolve the issue as quickly as possible.
Address Accuracy
Please ensure your shipping address is correct before placing your order. Panaless is not responsible for orders delivered to an incorrect address provided by the customer.
Contact Us
If you have any questions about your shipment, please don't hesitate to reach out to our customer support team at support@panaless.com. We're happy to help!