Terms of Service

Last updated: April 3, 2026

Welcome to Panaless. By accessing or purchasing from our website (panaless.com), you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.

1. General

These Terms of Service apply to all users of the site, including browsers, customers, and merchants. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the site constitutes acceptance of any changes.

2. Products

Panaless offers premium lip and eye cosmetics, including lipsticks, lip glosses, and eyeshadow palettes. We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction at our discretion. All product descriptions, images, and pricing are subject to change without notice.

3. Orders & Payment

By placing an order, you confirm that you are authorized to use the payment method provided. All prices are listed in USD. We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud or pricing errors. You will receive an order confirmation email upon successful placement of your order.

4. Shipping

We ship internationally. Shipping times and costs vary by destination. Panaless is not responsible for delays caused by customs, postal services, or other factors outside our control. Risk of loss and title for items purchased pass to you upon delivery to the carrier.

5. Returns & Refunds

Due to the nature of cosmetic products and hygiene considerations, all sales are final unless the item arrives damaged or defective. If you receive a damaged or incorrect item, please contact us within 7 days of delivery at our official support email with your order number and photos of the issue. We will review each case individually.

6. Intellectual Property

All content on this site — including images, text, logos, and product designs — is the property of Panaless and may not be reproduced, distributed, or used without our express written permission.

7. Limitation of Liability

Panaless shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability to you for any claim shall not exceed the amount paid for the product in question.

8. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Hong Kong SAR. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

9. Contact Us

If you have any questions about these Terms of Service, please contact us through our website at panaless.com.